Cloud Operations
Modern Cloud Operations
How AI, automation, and intelligent operations are transforming service management.
Beyond Traditional IT Operations
Cloud operations isn’t just about keeping systems running. It’s about building intelligent, self-healing infrastructure that scales with your business. These posts explore modern service management, automation patterns, and the role of AI in operations.
Topics covered:
- Modern Service Management (MSM)
- AI and intelligent operations
- Automation and Infrastructure as Code
- Incident management
- Service delivery patterns
- Continuous improvement
Operations Posts
Operational Change, Part 2
AI isn't just a buzzword anymore. It's quietly transforming how we deliver, operate, and support IT services.
Operational Change, Part 1
Embracing Modern Service Management isn't just a technical upgrade - it's a change you must experience to unlock real business value.
The Operations Evolution
Traditional ITSM frameworks were built for on-premises, manual environments. They can’t keep up with cloud-native architectures and the speed modern businesses demand.
Modern Service Management (MSM) flips the script:
- Automation first - Zero-touch operations wherever possible
- AI-powered - Predictive, proactive, self-healing
- Business-aligned - Every activity creates measurable value
- Continuously improving - Built-in feedback loops
From Managed Services to Intelligent Operations
I’ve built managed services practices from scratch and scaled them across healthcare, energy, and enterprise sectors. The pattern is clear: organizations that embrace automation and intelligent operations deliver faster, more reliably, and at lower cost.
Related Topics
- Governance - Policy and compliance automation
- Azure - Cloud platform and architecture
- All Topics - Browse everything
Questions about modern operations or service management? Leave a comment on any post.